Terms of service
Warranty Duration
Lifetime warranty.
Coverage
Our lifetime warranty covers:
- Manufacturing defects in materials and workmanship.
- Functional damages under normal use conditions.
Conditions
The warranty is valid from the date of purchase.
This warranty does not cover:
- Normal wear and tear.
- Damage caused by misuse, accidents, or alterations.
- Cosmetic damage such as scratches or stains.
How to Make a Warranty Claim
To make a warranty claim, please contact our customer support team at info@distinct-amsterdam.com with your order number and a description of the issue. Photos may be required for assessment.